Privacy Policy
Terbia Privacy Policy
Effective Date: August 28, 2025
Last Updated: August 28, 2025
At Terbia AI Labs, your privacy is important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the choices you have regarding your personal information when you interact with our website, services, and AI Sales Consultant tools (including our callback widget).
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes
What Information We Collect
When you use our website or AI voice callback widget, we may collect the following information:
- Phone Number: Submitted through the callback widget.
- Contact Information: If provided through forms or support inquiries.
- Technical Data: IP address, browser type, pages visited, referring URLs.
- Usage Information: Interactions with our AI tools, buttons clicked, submission time.
We do not collect or store any audio recordings or voice data unless explicitly consented and disclosed.
How We Use Your Information
Your data is used to:
- Schedule a callback from our AI Sales Consultant or human agents.
- Improve the performance and personalization of our services.
- Comply with legal obligations and prevent misuse or fraud.
We do not sell or share your personal data with third-party advertisers and no mobile information will be shared with third parties/affiliates for marketing/promotional purposes
Your Consent & Opt-In
By submitting your phone number on our website, you explicitly consent to:
- Receiving a callback from our AI Sales Consultant or team.
- The storage and processing of your information for this purpose.
Your data will only be used for the stated intent. You may revoke your consent at any time by contacting us at support@terbia.net.
Data Retention
We retain submitted data only as long as necessary to fulfill the callback or service request, unless a longer retention period is required by law.
Cookies & Tracking
Our site uses cookies and similar tracking technologies to enhance your experience and understand user behavior. You can manage cookie preferences via your browser settings.
Third-Party Services
Our callback system may use APIs or services like Twilio, Render, or other hosting providers. These services are subject to their own privacy policies, and we ensure data handling is compliant with GDPR and CCPA standards.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access or disclosure.
Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Withdraw consent at any time.
- Request information about how your data is used.
Please email us at privacy@terbia.net for any privacy-related requests.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Terbia AI Labs
Email: info@terbia.net